Thursday, 30 August 2012
NCC give telecom operators ultimatum to improve service or face sanction
The Communications Director, Public Affairs, Mr. Tony Ojobo, made this known to the News Agency of Nigeria in an interview on Thursday in Abuja.
He said that at the time of the last sanction operators made presentation on the issue of Key Performance Indicators at the meeting with the commission.
Ojobo said that at the meeting the commission agreed on a medium base line of KPI that the operators needed to begin to work on progressively until they met the commission ultimate KPI.
He added that at the meeting, the NCC gave the service providers a deadline of September to ensure a progressive improvement on the poor quality of service.
“But at the meeting it was agreed that by September if the quality of service remained as it was then the commission would invoke another sanction.